Ordering & Refunds
Ordering & Returns
We currently accept credit card payments (Visa and Mastercard). If you would like to opt for alternative payment method, you may purchase our products via our Shopee store.
When will my backorder(s) arrive?
Backorder arrival dates will be indicated on the product page and will take anytime from two to six weeks.
Do note that backorder items and in-stock items will be shipped together. If you prefer to have your in-stock items delivered first, kindly check them out in separate orders.
What is the cancellation / refund policy?
We have a strict no cancellation and refund policy at our store.
However, in a rare scenario where you’ve received a faulty or incorrect item, do contact us via email and our team will respond as soon as possible to help with a replacement or refund. Do note that we will require a receipt or proof of purchase to proceed with the refund.